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OVERVIEW
CUSTOMER
Textron Systems is a business unit of Textron Inc., a Fortune
500 aerospace and defense company with locations around
the globe. Three operating units within Textron Systems’
Hunt Valley, Maryland, campus design, manufacture and
support unmanned systems, electronic warfare test, training
and simulation, and support solutions.
SITUATION
The IT group at Textron Systems was experiencing difficulty
maintaining a multi-vendor fleet of aging, unreliable print
devices. Recognizing the associated workflow inefficiencies,
Textron Systems engaged with KYOCERA Document
Solutions’ Enterprise & Strategic Accounts (ESA) team.
Its goal was to gain visibility into fleet operations and
implement a comprehensive plan to streamline document
and device management across the campus.
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THE CHALLENGE
During the assessment phase, Kyocera identified multiple
bottlenecks within the print environment. Mapping to a specific
print device was not an intuitive process for end users; they had
to know the exact number of the printer in their area. Too many
desktop printers, coupled with users sending simultaneous print
jobs, increased the potential for comingled, misdirected and
unnecessary prints.
IDENTIFIED IMPROVEMENT AREAS:

EXCESS
DESKTOP PRINTERS

AGING
PRINTER FLEET

UNNECESSARY
PRINTING

LACK OF
SYNERGY

SOLUTION
The Kyocera team deployed state-of-the-art, energy-efficient
printers and multifunctional products (MFPs), along with
robust print management software solutions. Swipe card
access to devices, and comprehensive Print Policy now
offer guidelines for protection of mission-critical workflows.
With a consolidated fleet of advanced Kyocera systems in
place, Textron Systems has enhanced security, simplified
workflows, increased accountability and improved
productivity. Significant savings in service, energy and
print costs were added benefits of Kyocera’s fleet rightsizing
program.
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Before Before
After After
Before
MUST-HAVES

FOR A STREAMLINED PRINT INFRASTRUCTURE

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THE SOLUTION
The Kyocera team designed a 7-step assessment and implementation
program, one that took into account unique workflow trends and user
needs within Textron Systems’ distributed campus environment. Providing
verifiable results at key milestones, Kyocera successfully integrated scalable
hardware and software into a responsive, reliable and efficient digital
imaging infrastructure.
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COMPREHENSIVE APPROACH
MORE
PRINT POLICY ESTABLISHED
MORE
NEEDS ASSESSMENT
CONDUCTED
MORE
RECOMMENDATIONS
DEVELOPED
MORE
ENGAGEMENT CAMPAIGN
LAUNCHED
MORE
FOCUS GROUPS HELD
MORE
USERS TRAINED
MORE
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TESTIMONIALS
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TESTIMONIALS
The new printers are a breath of fresh air: they are convenient, user friendly,
and ensure quality printing…Anytime I use a new printer, I like that it has a
readable screen that gives me options rather than beeping at me to correct
a printing error. Overall, I have to say these printers are a suitable addition
to the company and have made my work life expedient. Thank you!

- Technical Writer

I have to scan multiple sheets at a time and I have had no issues with
Kyocera. My team in purchase order receiving prints many documents and
I have had no complaints about jamming or the print quality the printer
delivers. I am very pleased with Kyocera printer.

- Storeroom Manager

Kyocera addressed many issues we faced with our old printer fleet; they
took the time to understand our business. We now have strategically
-placed devices, and tools like FollowMe Printing, which reduced paper
waste and improved document privacy. By partnering with Kyocera, the
efficiency and security of our print infrastructure has truly been optimized.

- IT Team Member

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REAL RESULTS
TEXTRON SYSTEMS REDUCED TOTAL
DEVICE COUNT BY APPROXIMATELY
46%!
KYOCERA SAVED TEXTRON SYSTEMS
APPROXIMATELY
$90,000
PER YEAR!
COST SAVINGS NOT FACTORED IN:
  • Default Printing to Black-and-White
  • Reduced Paper Waste
  • Decommissioned Previous Print Server
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REAL RESULTS
SINCE INITIAL IMPLEMENTATION IN
NOVEMBER 15, 2015, TEXTRON SYSTEMS
HAVE REALIZED THE FOLLOWING
SUSTAINABILITY SAVINGS:
98,226 LBS
(44,555 KG) OF CARBON DIOXIDE (CO2)!
OVER
421 TREES
FROM REALIZED PAPER SAVINGS!
2,789,666
OPERATING HOURS OF RUNNING AN
EQUIVALENT 60W LIGHT BULB!
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PRINT
ENVIRONMENT
ASSESSMENT
WORK SMARTER…AND GREENER
SIMPLE SOLUTIONS ARE THE BEST
SOLUTIONS
• Our assessments uncover simple, intuitive solutions
that enhance business processes and performance.
•Our recommendations include solutions you may
not have considered, as well as introduce cutting-edge
technologies that deliver newfound efficiencies.
•Our reports present a comprehensive road map
showing exactly which processes can be implemented,
managed and optimized.
OPTIMIZATION IS A CLICK AWAY
Schedule your no-obligation Print Environment Assessment
by contacting KYOCERA Document Solutions today. Our
team of professionals offer proven expertise to streamline
end-to-end business processes and boost revenue
by driving down total cost of ownership.
©2017 KYOCERA Document Solutions America, Inc.
225 Sand Road, PO Box 40008, Fairfield, New Jersey 07004-0008, USA
Tel +1.973.808.8444 | Support +1.800.255.6482 | Website